Connect Zendesk Support to your tables.
Tickets, comments, users and search. In AITIZER, Zendesk Support becomes an action column: map a few cells to the request, and every row can call it. Manually, on a schedule, when a row changes, or through an AI agent.
What you can automate with Zendesk Support
- POSTCreate TicketTicket on behalf of a requester.
- PUTAdd Comment to TicketPublic reply or internal note.
- PUTUpdate Ticket StatusChange status.
- GETGet TicketTicket details.
- GETSearche.g. type:ticket requester:x@y.com status:open
- POSTCreate or Update UserUpsert an end user.
How it works
Add the credential once
Paste your Zendesk Support key in Special Fields. It is encrypted and stays on the server.
Map cells to the request
Pick a Zendesk Support endpoint for a column and link each placeholder to a column of your table.
Run it any way you like
Per row, on all rows, when a row changes, every night, or as a tool for an AI agent on web, WhatsApp or Telegram.
Prompts you can paste into the composer
Build a help desk that creates Zendesk Support tickets from a public form
Create an AI agent that answers FAQs and escalates to Zendesk Support
Sync Zendesk Support ticket status into my customers table
The Vibe Coding composer creates the tables, the Zendesk Support column, the screens and the login. You keep the code and your data exports anytime.
More in Support
Tickets, replies, notes and contacts.
7 endpointsShared inbox conversations, messages, comments and tags.
7 endpointsE-commerce helpdesk tickets, messages and customers.
6 endpointsConversations, replies, notes and customers (Mailbox API 2.0).
7 endpointsCustomer requests, comments and transitions.
6 endpointsCases, posts and users.
5 endpointsFrequently asked questions
Do I need a Zendesk Support developer account?
You need Zendesk Support credentials (an API key or token) from your own Zendesk Support account. Paste them once in AITIZER; they are encrypted and injected server-side, never exposed to the browser.
Can an AI agent use Zendesk Support?
Yes. Any Special Field request can be given to an AI agent as a tool. The agent decides when to call Zendesk Support, with the permissions you set per table.
What does a Zendesk Support integration cost on AITIZER?
Integrations are included in every plan, including Free (2 Special Fields) and Starter and up (unlimited). You only pay Zendesk Support for its own usage.