Connect Jira Service Management to your tables.

Customer requests, comments and transitions. In AITIZER, Jira Service Management becomes an action column: map a few cells to the request, and every row can call it. Manually, on a schedule, when a row changes, or through an AI agent.

Create RequestGet RequestAdd CommentTransition RequestList TransitionsList Request Types

Build it free See plans

What you can automate with Jira Service Management

POSTCreate RequestCustomer request on behalf of an email.
GETGet RequestRequest with status.
POSTAdd CommentPublic or internal comment.
POSTTransition RequestMove to another status.
GETList TransitionsAvailable transition ids.
GETList Request TypesRequest type ids.

How it works

Add the credential once

Paste your Jira Service Management key in Special Fields. It is encrypted and stays on the server.

Map cells to the request

Pick a Jira Service Management endpoint for a column and link each placeholder to a column of your table.

Run it any way you like

Per row, on all rows, when a row changes, every night, or as a tool for an AI agent on web, WhatsApp or Telegram.

Prompts you can paste into the composer

Build a help desk that creates Jira Service Management tickets from a public form

Create an AI agent that answers FAQs and escalates to Jira Service Management

Sync Jira Service Management ticket status into my customers table

The Vibe Coding composer creates the tables, the Jira Service Management column, the screens and the login. You keep the code and your data exports anytime.

Official API reference: developer.atlassian.com/cloud/jira/service-desk/rest/intro/

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Frequently asked questions

Do I need a Jira Service Management developer account?

You need Jira Service Management credentials (an API key or token) from your own Jira Service Management account. Paste them once in AITIZER; they are encrypted and injected server-side, never exposed to the browser.

Can an AI agent use Jira Service Management?

Yes. Any Special Field request can be given to an AI agent as a tool. The agent decides when to call Jira Service Management, with the permissions you set per table.

What does a Jira Service Management integration cost on AITIZER?

Integrations are included in every plan, including Free (2 Special Fields) and Starter and up (unlimited). You only pay Jira Service Management for its own usage.