Connect Help Scout to your tables.
Conversations, replies, notes and customers (Mailbox API 2.0). In AITIZER, Help Scout becomes an action column: map a few cells to the request, and every row can call it. Manually, on a schedule, when a row changes, or through an AI agent.
What you can automate with Help Scout
- POSTCreate ConversationNew conversation from a customer (201, id in Resource-ID header).
- POSTReply to ConversationAgent reply.
- POSTAdd NoteInternal note.
- PATCHUpdate StatusChange status.
- GETGet ConversationConversation details.
- POSTCreate CustomerNew customer.
- GETList MailboxesMailbox ids.
How it works
Add the credential once
Paste your Help Scout key in Special Fields. It is encrypted and stays on the server.
Map cells to the request
Pick a Help Scout endpoint for a column and link each placeholder to a column of your table.
Run it any way you like
Per row, on all rows, when a row changes, every night, or as a tool for an AI agent on web, WhatsApp or Telegram.
Prompts you can paste into the composer
Build a help desk that creates Help Scout tickets from a public form
Create an AI agent that answers FAQs and escalates to Help Scout
Sync Help Scout ticket status into my customers table
The Vibe Coding composer creates the tables, the Help Scout column, the screens and the login. You keep the code and your data exports anytime.
More in Support
Tickets, replies, notes and contacts.
7 endpointsShared inbox conversations, messages, comments and tags.
7 endpointsE-commerce helpdesk tickets, messages and customers.
6 endpointsCustomer requests, comments and transitions.
6 endpointsCases, posts and users.
5 endpointsIncidents and any table via the Table API.
5 endpointsFrequently asked questions
Do I need a Help Scout developer account?
You need Help Scout credentials (an API key or token) from your own Help Scout account. Paste them once in AITIZER; they are encrypted and injected server-side, never exposed to the browser.
Can an AI agent use Help Scout?
Yes. Any Special Field request can be given to an AI agent as a tool. The agent decides when to call Help Scout, with the permissions you set per table.
What does a Help Scout integration cost on AITIZER?
Integrations are included in every plan, including Free (2 Special Fields) and Starter and up (unlimited). You only pay Help Scout for its own usage.