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Connect Help Scout to your tables.

Conversations, replies, notes and customers (Mailbox API 2.0). In AITIZER, Help Scout becomes an action column: map a few cells to the request, and every row can call it. Manually, on a schedule, when a row changes, or through an AI agent.

Create ConversationReply to ConversationAdd NoteUpdate StatusGet ConversationCreate CustomerList Mailboxes
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What you can automate with Help Scout

How it works

Add the credential once

Paste your Help Scout key in Special Fields. It is encrypted and stays on the server.

Map cells to the request

Pick a Help Scout endpoint for a column and link each placeholder to a column of your table.

Run it any way you like

Per row, on all rows, when a row changes, every night, or as a tool for an AI agent on web, WhatsApp or Telegram.

Prompts you can paste into the composer

Build a help desk that creates Help Scout tickets from a public form
Create an AI agent that answers FAQs and escalates to Help Scout
Sync Help Scout ticket status into my customers table

The Vibe Coding composer creates the tables, the Help Scout column, the screens and the login. You keep the code and your data exports anytime.

Official API reference: developer.helpscout.com/mailbox-api/

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Frequently asked questions

Do I need a Help Scout developer account?

You need Help Scout credentials (an API key or token) from your own Help Scout account. Paste them once in AITIZER; they are encrypted and injected server-side, never exposed to the browser.

Can an AI agent use Help Scout?

Yes. Any Special Field request can be given to an AI agent as a tool. The agent decides when to call Help Scout, with the permissions you set per table.

What does a Help Scout integration cost on AITIZER?

Integrations are included in every plan, including Free (2 Special Fields) and Starter and up (unlimited). You only pay Help Scout for its own usage.